Keeping it Clean

Professional home and business cleaning service
in the Red Deer area

Phone 403-348-7445

we do

Floor Washing


Cathy's Customized Cleaning is a professional home/business cleaning service.

Equipment & Supplies: We can provide our own cleaning supplies, vacuums and equipment.

Conduct: We do not smoke, eat or drink while in your home, nor do we watch TV or play the radio. We do not answer the telephone or the doorbell. We are there for only one reason . . . to clean your home.

Payment Policy: Since we do no billing, we appreciate full payment on the day of the cleaning. Payment by cheque should be left on the kitchen counter or table. If a cheque is returned due to insufficient funds, you may be subject to additional charges in the amount of $25.

Pets and Plants: We are appreciative when you secure your pets and pick up before our arrival. Due to the individual care that plants require, we are not able to maintain them.

Extra Work: We are instructed to follow the work requirements listed on your service agreement. Please call the office at least 48 hours in advance to schedule your additional needs.
Suggestions to help us do a better job for you

Keys: Please make sure your home is accessible to us. Most of our regular customers provide us with a key.

Security Alarms: If your home is equipped with a security system, please ensure that it is in an "off" or unarmed position prior to our arrival.

Changes: If you must reschedule or skip your regular cleaning day, we appreciate at least 24 to 48 hours notice. If we receive less notice, or, upon arrival we cannot enter your home, if may be necessary for us to assess a $25 fee to cover expenses.

Valuables: To avoid accidents it would be helpful if you put away any valuable collectibles, heirlooms, etc.

Children: Please do not leave small children unattended where they could be exposed to any cleaning supplies. Some products are harmful if swallowed.

Satisfaction Guarantee: Last, but not least, please call us if you are unhappy with the quality of our work. We need to be made aware of the problem within 24 hours following the cleaning to honour our satisfaction guarantee. Also, we appreciate passing along any compliment you have about our service.

Cathy's Customized Cleaning
155 Voodoo Close, Springbrook, AB   T4S 2H7 
Phone: 403-886-2034    Fax: 403-886-5251   Mobile: 403-348-7445
Proprietor: Cathy Fowler